Effective Date: March 30, 2026
Last Updated: March 30, 2026

At Christmas Decor Plus More LLC (“Company,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, request a quote, schedule services, or otherwise interact with us.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information you voluntarily provide to us, including:

• Name

• Email address

• Phone number

• Service address

• Billing address

• Payment information

• Details about your project or service request

• Any other information you submit through forms, emails, phone calls, or messages

We may also automatically collect certain information when you visit our website, such as:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Referring website

• Date and time of visit

• General website usage data collected through cookies or analytics tools

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and provide customer support

• Prepare estimates and proposals

• Schedule consultations, installations, maintenance, or repair services

• Process payments and invoices

• Communicate with you about appointments, services, and updates

• Improve our website, services, and customer experience

• Send promotional emails, text messages, or other marketing communications, where permitted by law

• Maintain internal business records

• Comply with legal obligations and enforce our policies

3. How We Share Information

We do not sell your personal information.

We may share your information with trusted third parties only as needed to operate our business, including:

• Payment processors

• Website hosting providers

• Scheduling or CRM platforms

• Marketing and email service providers

• Contractors, technicians, or service partners helping us perform services

• Professional advisors such as accountants, attorneys, or insurers

• Government authorities or other parties when required by law or to protect our rights

Any third party that receives your information is expected to use it only for legitimate business purposes and to protect it appropriately.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to improve user experience, analyze website traffic, and support advertising or remarketing efforts.

These technologies may collect information about your browsing activity on our site. You can usually modify your browser settings to decline cookies, though doing so may affect some website functionality.

5. Text Messages and Email Communications

If you provide your phone number or email address, you may receive communications from us related to your inquiry, estimate, appointment, project, or account.

With your consent, we may also send promotional messages or marketing emails. You may opt out of marketing emails at any time by clicking the unsubscribe link in the email. For text messages, you may reply STOP to opt out, where applicable.

Please note that even if you opt out of marketing messages, we may still send service-related communications.

6. Payment Information

If you make a payment to us, your payment information may be processed by a third-party payment processor. We do not store full payment card information on our own servers unless specifically stated otherwise. Payment data is handled according to the third party’s security and privacy practices.

7. Data Security

We take reasonable administrative, technical, and physical measures to help protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information, subject to legal or operational exceptions

• Opt out of certain marketing communications

To make a privacy-related request, please contact us using the information below.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies separately.

11. Children’s Privacy

Our website and services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child without appropriate consent, we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Christmas Decor Plus More LLC
6217 Baum Dr.
Knoxville, TN 37919
sales@christmasdecorplusmore.com
865-769-0039
christmasdecorplusmore.com